Terms and Conditions

Last Updated: 2025

Welcome to onlineprintstore.in. By accessing or using our website, you agree to the Terms and Conditions listed below. Please read them carefully. We may update these terms at any time, and the latest version will always be posted here.

If you have any questions, feel free to contact us.

1. Use of the Website

By using this website, you agree to use it only for lawful activities such as browsing products, uploading files, and placing printing orders. You must not use the site in a way that harms other users, disrupts services, or violates any law.

2. Your Account

If you create an account on our website:

  • You are responsible for keeping your username and password secure.
  • You are responsible for all orders placed through your account.
  • You must notify us immediately if you suspect unauthorized access.

3. Ownership of Website Content

All content on this website including designs, text, templates, and images is owned by onlineprintstore.in or licensed to us. You may use this content only for placing print orders. Reproducing, copying, or distributing content without permission is not allowed.

4. Ordering and File Responsibility

When placing an order:

  • You are responsible for uploading final, print-ready files in the correct format.
  • We print files exactly as they are uploaded.
  • We are not responsible for errors such as wrong layout, incorrect margins, low resolution images, missing fonts, or spelling mistakes.
  • Once your order is processed or printing begins, it cannot be changed or cancelled.

We strongly recommend uploading PDF files for best results.

5. Pricing and Payments

  • All orders must be paid in full at the time of purchase.
  • Prices displayed on the website may change without prior notice.
  • Orders may be delayed or cancelled if payments fail or remain incomplete.

6. Delivery and Shipping

We work with reputable courier partners for deliveries.

  • Delivery time depends on your location, order size, and courier availability.
  • Delays may occur due to weather, logistics, or courier issues, which are beyond our control.
  • We are not liable for delays after the package is handed over to the courier, but we will assist in tracking your order.

7. Refunds, Returns, and Cancellations

Because all products are custom printed:

  • Orders cannot be cancelled after printing has started.
  • If you find a major defect in your printed product, contact us within 10 days.
  • Reprints or refunds are provided only for significant printing errors caused by us.
  • Minor variations such as slight color differences, small scratches, or trimming variations are normal and not eligible for refund.

8. Files You Upload

  • You may upload files in PDF, DOCX, JPG, PNG, and other supported formats.
  • Ensure your file is complete, correct, and ready for print.
  • We are not responsible for corrupted, low-quality, or incorrectly formatted files.
  • By uploading a file, you confirm you hold the right to print the content.

Important: File Privacy Commitment

We do not share your files with anyone.
Your uploaded files are used ONLY to print your order and for internal order tracking or reprint requests.
Files are never shared with external companies, vendors, advertisers, or any third party under any circumstances.

9. Privacy and File Security

  • Files are stored securely for a limited time for tracking, support, and reprints.
  • Files are deleted periodically based on our internal data retention policy.
  • Your personal information may be shared only with essential service providers such as payment gateways and courier companies.
  • Your print files are never shared with any third party.
  • Cookies may be used to improve site function and user experience.

For more details, refer to our Privacy Policy.

10. Promotions and Discount Codes

  • Promotions and discount codes apply only during the valid offer period.
  • Discounts cannot be applied after an order has been placed.
  • Certain offers may have separate terms that must be followed.

11. Legal Compliance and Limitation of Liability

By using this website, you agree to follow all applicable laws.
Our liability for any claim is limited to the total amount you paid for the order.

We are not responsible for:

  • Delays caused by courier companies
  • Loss or damage after the order is handed to the courier
  • Indirect, incidental, or consequential damages

12. Changes to These Terms

We may update these Terms and Conditions from time to time. The updated version will always be posted on this page. Your continued use of the website means you accept the updated terms.